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Victor Santiago de Macêdo

iMac 5k com o MacOS Mojave reiniciando

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Estou tendo um problema reincidentemente com meu iMac 5k 2017 com o MacOS Mojave. Ao realizar atividades simples como ler arquivos PDF ou navegar na internet, o Mac reinicia aparecendo a seguinte mensagem:

" Your Computer restarted because of a problem. Press a key or wait a few seconds to continue starting up"

Mensagem simples e que não ajuda nada. Ao iniciar o MacOS varias mensagens de erro ja apareceram, dentre elas a descrita no final do tópico. Ja tentei fazer a reinstalação limpa do MacOS, ja testei rodar o sistema isoladamente com cada um dos 4 módulos de memória, ja tentei zerar a memória NVRAM, ja tentei de tudo e o problema continua se repetindo. 

Nao sei mais o que fazer. nNão me importo de ter que trocar uma ram, ou o q seja, mas so queria descobrir o motivo do defeito para que meu iMac funcionasse liso novamente. 

Agradeço se alguém puder dar uma luz. 

 

 

 

Tue Aug 20 21:01:07 2019

*** Panic Report ***
panic(cpu 3 caller 0xffffff800f2bbb39): "Possible memory corruption: pmap_pv_remove(0xffffff8059d9f9c0,0x125e21000,0x500fd2, 0x8000000500fd2066, 0xffffff9b11573c84, 0xfffffe9bc0ff5108): null pv_list, priors: 2"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4903.270.47/osfmk/i386/pmap_internal.h:840
Backtrace (CPU 3), Frame : Return Address
0xffffff9b11573910 : 0xffffff800f1ad6ed 
0xffffff9b11573960 : 0xffffff800f2e9185 
0xffffff9b115739a0 : 0xffffff800f2da8ba 
0xffffff9b11573a10 : 0xffffff800f15ab40 
0xffffff9b11573a30 : 0xffffff800f1ad107 
0xffffff9b11573b50 : 0xffffff800f1acf53 
0xffffff9b11573bc0 : 0xffffff800f2bbb39 
0xffffff9b11573cb0 : 0xffffff800f2bc336 
0xffffff9b11573d20 : 0xffffff800f245ab9 
0xffffff9b11573e80 : 0xffffff800f24d6b5 
0xffffff9b11573ec0 : 0xffffff800f1a066e 
0xffffff9b11573ef0 : 0xffffff800f2c07e7 
0xffffff9b11573fa0 : 0xffffff800f15b326 

BSD process name corresponding to current thread: LogiMgrDaemon

Mac OS version:
18G87

Kernel version:
Darwin Kernel Version 18.7.0: Thu Jun 20 18:42:21 PDT 2019; root:xnu-4903.270.47~4/RELEASE_X86_64
Kernel UUID: 982F17B3-0252-37FB-9869-88B3B1C77335
Kernel slide:     0x000000000ee00000
Kernel text base: 0xffffff800f000000
__HIB  text base: 0xffffff800ef00000
System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)

System uptime in nanoseconds: 35966293332
last loaded kext at 17135453577: com.apple.driver.AppleHIDKeyboard    208 (addr 0xffffff7f92a28000, size 45056)
loaded kexts:
com.apple.driver.AppleTopCaseHIDEventDriver    138.4
com.apple.fileutil    20.036.15
com.apple.driver.AudioAUUC    1.70
com.apple.filesystems.autofs    3.0
com.apple.driver.AGPM    110.25.11
com.apple.driver.ApplePlatformEnabler    2.7.0d0
com.apple.driver.X86PlatformShim    1.0.0
com.apple.driver.AppleHDAHardwareConfigDriver    282.54
com.apple.driver.AppleHDA    282.54
com.apple.driver.AppleUpstreamUserClient    3.6.5
com.apple.kext.AMDFramebuffer    2.1.1
com.apple.kext.AMDRadeonX4000    2.1.1
com.apple.driver.AppleGraphicsDevicePolicy    3.50.12
com.apple.AGDCPluginDisplayMetrics    3.50.12
com.apple.driver.AGDCBacklightControl    3.50.12
com.apple.driver.AppleHV    1
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.iokit.IOBluetoothSerialManager    6.0.14d3
com.apple.driver.pmtelemetry    1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleBacklight    170.12.12
com.apple.driver.AppleIntelKBLGraphics    12.1.0
com.apple.driver.AppleMCCSControl    1.5.9
com.apple.driver.AppleIntelPCHPMC    2.0.1
com.apple.driver.AppleGFXHDA    100.1.414
com.apple.driver.AppleSMCLMU    212
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleFIVRDriver    4.1.0
com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
com.apple.driver.AppleThunderboltIP    3.1.2
com.apple.iokit.BroadcomBluetooth20703USBTransport    6.0.14d3
com.apple.driver.AppleOSXWatchdog    1
com.apple.kext.AMD9500Controller    2.1.1
com.apple.driver.AppleIntelKBLGraphicsFramebuffer    12.1.0
com.apple.driver.eficheck    1
com.apple.iokit.IOBluetoothUSBDFU    6.0.14d3
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.driver.AppleVirtIO    2.1.3
com.apple.filesystems.hfs.kext    407.200.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.BootCache    40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0
com.apple.AppleSystemPolicy    1.0
com.apple.filesystems.apfs    945.275.7
com.apple.driver.AirPort.BrcmNIC    1400.1.1
com.apple.driver.AppleSDXC    1.7.6
com.apple.iokit.AppleBCM5701Ethernet    10.3.3
com.apple.driver.AppleAHCIPort    329.260.5
com.apple.private.KextAudit    1.0
com.apple.driver.AppleACPIButtons    6.1
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    6.1
com.apple.driver.AppleAPIC    1.7
com.apple.nke.applicationfirewall    201
com.apple.security.TMSafetyNet    8
com.apple.driver.AppleHIDKeyboard    208
com.apple.driver.AppleMultitouchDriver    2450.1
com.apple.driver.AppleInputDeviceSupport    2440.2
com.apple.driver.AppleHSBluetoothDriver    138.4
com.apple.driver.IOBluetoothHIDDriver    6.0.14d3
com.apple.kext.triggers    1.0
com.apple.driver.DspFuncLib    282.54
com.apple.kext.OSvKernDSPLib    528
com.apple.kext.AMDRadeonX4200HWLibs    1.0
com.apple.kext.AMDRadeonX4000HWServices    2.1.1
com.apple.driver.AppleGraphicsControl    3.50.12
com.apple.iokit.IOAVBFamily    760.6
com.apple.plugin.IOgPTPPlugin    740.2
com.apple.iokit.IOSkywalkFamily    1
com.apple.driver.AppleSSE    1.0
com.apple.driver.AppleBacklightExpert    1.1.0
com.apple.AppleGPUWrangler    3.50.12
com.apple.driver.AppleSMBusController    1.0.18d1
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.X86PlatformPlugin    1.0.0
com.apple.driver.IOPlatformPluginFamily    6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.driver.AppleThunderboltEDMSink    4.2.0
com.apple.driver.AppleThunderboltDPOutAdapter    5.6.9
com.apple.driver.AppleHDAController    282.54
com.apple.iokit.IOHDAFamily    282.54
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    6.0.14d3
com.apple.iokit.IOBluetoothHostControllerUSBTransport    6.0.14d3
com.apple.iokit.IOBluetoothHostControllerTransport    6.0.14d3
com.apple.iokit.IOBluetoothFamily    6.0.14d3
com.apple.iokit.IONDRVSupport    530.51
com.apple.driver.AppleSMBusPCI    1.0.14d1
com.apple.kext.AMDSupport    2.1.1
com.apple.AppleGraphicsDeviceControl    3.50.12
com.apple.iokit.IOAcceleratorFamily2    404.14
com.apple.iokit.IOGraphicsFamily    530.66
com.apple.iokit.IOSurface    255.6.1
com.apple.driver.usb.AppleUSBHub    1.2
com.apple.driver.AppleUSBAudio    315.6
com.apple.driver.usb.IOUSBHostHIDDevice    1.2
com.apple.iokit.IOAudioFamily    206.5
com.apple.vecLib.kext    1.2.0
com.apple.driver.usb.cdc    5.0.0
com.apple.driver.usb.networking    5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice    1.2
com.apple.driver.AppleUSBHostMergeProperties    1.2
com.apple.iokit.IOSerialFamily    11
com.apple.filesystems.hfs.encodings.kext    1
com.apple.driver.AppleThunderboltDPInAdapter    5.6.9
com.apple.driver.AppleThunderboltDPAdapterFamily    5.6.9
com.apple.driver.AppleThunderboltPCIDownAdapter    2.1.5
com.apple.driver.AppleHPM    3.4.1
com.apple.driver.AppleIntelLpssI2CController    3.0.60
com.apple.driver.AppleIntelLpssDmac    3.0.60
com.apple.driver.AppleXsanScheme    3
com.apple.iokit.IOAHCIBlockStorage    301.270.1
com.apple.driver.AppleThunderboltNHI    4.7.9
com.apple.iokit.IOThunderboltFamily    6.8.6
com.apple.iokit.IO80211Family    1200.12.2
com.apple.driver.corecapture    1.0.4
com.apple.iokit.IOEthernetAVBController    1.1.0
com.apple.driver.mDNSOffloadUserClient    1.0.1b8
com.apple.iokit.IONVMeFamily    2.1.0
com.apple.driver.AppleIntelLpssI2C    3.0.60
com.apple.driver.usb.AppleUSBHostPacketFilter    1.0
com.apple.iokit.IOAHCIFamily    288
com.apple.iokit.IOUSBFamily    900.4.2
com.apple.driver.AppleIntelLpssGspi    3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI    1.2
com.apple.driver.usb.AppleUSBXHCI    1.2
com.apple.driver.AppleEFINVRAM    2.1
com.apple.driver.AppleEFIRuntime    2.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.security.quarantine    3
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.DiskImages    493.0.0
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleEffaceableStorage    1.0
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleUSBTDM    456.260.3
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.iokit.IOUSBMassStorageDriver    145.200.2
com.apple.iokit.IOSCSIBlockCommandsDevice    408.250.3
com.apple.iokit.IOSCSIArchitectureModelFamily    408.250.3
com.apple.iokit.IOStorageFamily    2.1
com.apple.kext.CoreTrust    1
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.KernelRelayHost    1
com.apple.iokit.IOUSBHostFamily    1.2
com.apple.driver.usb.AppleUSBCommon    1.0
com.apple.driver.AppleBusPowerController    1.0
com.apple.driver.AppleSEPManager    1.0.1
com.apple.driver.IOSlaveProcessor    1
com.apple.iokit.IOReportFamily    47
com.apple.iokit.IOTimeSyncFamily    740.2
com.apple.iokit.IONetworkingFamily    3.4
com.apple.driver.AppleACPIPlatform    6.1
com.apple.driver.AppleSMC    3.1.9
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.pthread    1
com.apple.kec.Libm    1
com.apple.kec.corecrypto    1.0

EOF
Model: iMac18,3, BootROM 175.0.0.0.0, 4 processors, Intel Core i5, 3,8 GHz, 24 GB, SMC 2.41f1
Graphics: kHW_AMDRadeonPro580Item, Radeon Pro 580, spdisplays_pcie_device, 8 GB
Memory Module: BANK 0/DIMM0, 8 GB, DDR4, 2400 MHz, 0x29E, 0x434D535831364758344D32413234303043313620
Memory Module: BANK 0/DIMM1, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
Memory Module: BANK 1/DIMM0, 8 GB, DDR4, 2400 MHz, 0x29E, 0x434D535831364758344D32413234303043313620
Memory Module: BANK 1/DIMM1, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
Bluetooth: Version 6.0.14d3, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST2000DM001, 2 TB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Hub
USB Device: Gaming USB2.0 Smart Port
USB Device: Corsair Gaming MM800 RGB POLARIS
Thunderbolt Bus: iMac, Apple Inc., 41.1
 

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Logo no início do log de erro já indica que pode ser memória com problemas. Se existir, recomendo passar um memtest pra verificar se há erros físicos, havendo, só trocando os pentes defeituosos.

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Em 21/08/2019 at 09:08, gsanchez disse:

Logo no início do log de erro já indica que pode ser memória com problemas. Se existir, recomendo passar um memtest pra verificar se há erros físicos, havendo, só trocando os pentes defeituosos.

Justamente gsanchez, fiz o memtest com cada pente de mentoria individualmente, não sendo identificado nenhum erro no teste, contudo esse problema continua ocorrendo. Algumas vezes esse início de log do erro muda também. N sei mais o q fazer. 

Mas agradeço o comentário. 

Editado por Victor Santiago de Macêdo

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